If for any reason you are dissatisfied with ChessBase software, you can return it within 14 days of purchase with a copy of the original invoice for full purchase price refund or exchange. (Purchase price is sale price not including S&H) to:
3114 45th St #8
West Palm Beach, FL 33407
On items other than ChessBase products, there is a 15% restocking fee for returns.
In the unlikely event that a disk is defective, ChessBase USA will replace it at no charge.